All orders, including domestic and international are sent through Canada Post. Orders shipped outside of Canada do not include tracking or coverage insurance UNLESS that option is selected at checkout. The buyer is responsible for duty, brokerage, and/or handling fees the product might be subject to in the destination country.
Orders take 3 - 7 days to ship. Once shipped, typically takes 1 to 3 weeks for domestic orders (Canada & US) and 2 to 4 weeks for international orders to arrive depending on the postal service of the destination country. Please note that shipping times are estimates, and parcels can be delayed due to COVID-19, weather, holidays, or customs. Seeds of Shakti is not responsible for any delays and cannot guarantee shipping times.
After the parcel is handed over to Canada Post, Seeds of Shakti is no longer liable as the parcel is now the responsibility of the postal carriers. Seeds of Shakti is not responsible for any damaged or lost parcels as postal services are not as reliable especially in certain parts of the world. Lost decks will not be replaced or refunded. Please upgrade your order to include tracking to avoid such an outcome. If the tracking option is not available, please email seedsofshakti [at] hotmail.com.
If your address changes, you are responsible for updating by sending an email to seedsofshakti [at] hotmail.com or a direct message on Instagram (@seedsofshakti). Please confirm that your email or direct message has been received. If an incorrect or old address is provided and the parcel has been shipped, Seeds of Shakti cannot be held responsible for delivery. If your package is returned, you are responsible for extra shipping costs. All sales are final. No exchanges or refunds.